General terms of business
1. Area of application
For all deliveries of Tobias Wigger, Am Rathaus 5, 46348 Raesfeld (in the following: Duftexpress24) to consumer (§13 Civil Code) count these general terms of business (Terms and Conditions).
Consumer is every natural person who concludes a legal business for a purpose which can be added neither her commercial ones nor her independent professional activity.2. Contracting partner, customer service
The bill of sale comes along: Duftexpress24 owner: Tobias Wigger Am Rathaus 5 46348 Raesfeld. They reach our customer service for questions, complaints and objections on workdays from [9:00 O'CLOCK] TILL [18:00 O'CLOCK] under the telephone number [49 (0) 2865-204160] as well as by e-mail under info@duftexpress24.de].
3. Behavioral code
We have submitted to the following behavioral codes:
Certification signs
URL to the behavioral code: http://www.trustedshops.de/shopbetreiber/qualitaetskriterien.html
4. Completion of the contract
The representation of the products in the on-line shop shows no juridically binding offer, but a non-binding on-line catalog. By clicking the order badge you deliver an obliging order of the goods contained in the goods basket. The confirmation of the order occurs immediately on sending the order. We can accept your order by dispatch of a confirmation of order by e-mail or by delivery of the product within five days.
Unless, you have chosen the payment kind PayPal or Skill (Moneybookers). Then the contract comes about, in any case, at the time of the confirmation of the order to pay with the payment services supplier.
Condition on an effective contract end is always that the order process is concluded with sending the order.
5. Shipping costs
We deliver within Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czechia, Hungary, United Kingdom, Cyprus free of shipping costs.
6. Payment
The payment occurs alternatively by precash / bank credit transfer, Paypal or Skill (Moneybookers).
6.1 precashes
With choice of the payment kind Precash we call to you our bank connection in the confirmation of order and deliver the product after payment entrance.
6.2 PayPal
They pay the invoice amount about the on-line supplier PayPal. They must be basically there registiert or prove the identity only registieren, with your access data and confirm the mode of payment to us (exception if necessary guest's access). Other tips receive with the order process.
6.3 Skill (Moneybookers)
They pay the invoice amount about the on-line supplier Skill (Moneybookers). They must be basically there registiert or prove the identity only registieren, with your access data and confirm the mode of payment to us (exception if necessary guest's access). Other tips receive with the order process.
7. Selfcollection
We deliver only in the dispatch way. Unfortunately, a selfcollection of the product is not possible.
8. Retention of title
Up to entire payment the product remains our property.
9. Damages in transit
If goods with evident damages in transit are delivered, complain such mistakes please possibly immediately to the delivery agent and take up please immediately contact with us. The Versäumung of a complaint or establishment of contact has for your legal claims and their penetration, in particular your guarantee rights no consequences. However, they help us to be able to assert our own claims towards the carrier or transport assurance.
10. Cancellation instruction
In the following you receive an instruction about the condition and results of the legal cancellation right with dispatch orders.
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Cancellation instruction
Cancellation right
They can your contract explanation within 14 days without information of reasons in text form (e.g., letter, fax, e-mail) or - if the thing leaves to you before the deadline - also by return of the thing. The term begins on receipt of this instruction in text form, however, not before entrance of the product with the receiver (by the returning delivery of goods of the same kind not before entrance of the first part delivery) and also not before fulfilment of our duties of information according to article 246 §2 in connection with §1 sales 1 and 2 EGBGB as well as our duties according to §312 g of sales 1 Sentence 1 Civil Code in connection with article 246 §3 EGBGB. For the protection of the cancellation term the timely sending of the cancellation or the thing is enough. The cancellation is to be directed in:
Tobias Wigger
Am Rathaus 5
46348 Raesfeld, Germany
E-Mail: wiggertobias@web.de
Cancellation results
In case of an effective cancellation the achievements received on both sides zurückzugewähren and if necessary pulled uses (e.g., interest) are to be published. If you cannot publish to us the received achievement as well as uses (e.g., use advantages) or partially not or only in made worse state zurückgewähren or, you must perform to us in this respect worth substitute. For the deterioration of the thing and for pulled uses you must perform worth substitute only, as far as the uses or the deterioration on a contact with the thing are to be led back which goes out the check of the qualities and the functional way. One understands the testing and trying out the respective product by ' check of the qualities and the functional way ' how it is possible possibly in the retail shop and usual. Paketversandfähige things are to be sent back on our danger. They have to carry the regular costs of the return if the delivered product of the ordered ones corresponds and if the price of the thing to be sent back does not exceed an amount of 40 euros or if you have not produced the consideration or a by contract agreed hire-purchase with a higher price of the thing at the time of the cancellation yet. Otherwise the return is free for you. Not paketversandfähige things are fetched with you. Obligations to the allowance of payments must be fulfilled within 30 days. The term begins for you with sending your cancellation explanation or the thing, for us with their receipt.
End of the cancellation instruction
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11. Costs by exercise of the cancellation right
We make use of the possibility to impose on you within the scope of the exercise of the legal cancellation right returned in the preceding instruction as follows the costs of the return: They have to carry the regular costs of the return if the delivered product of the ordered ones corresponds and if the price of the product to be sent back does not exceed an amount of 40.00 euros, or if you have not produced the consideration or a by contract agreed hire-purchase with a higher price of the thing at the time of the cancellation yet.
12. Delivery
12.1 the delivery to Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czechia, Hungary, United Kingdom, Cyprus occurs only with DHL.
We point out 12.2 for perhaps divergent delivery times on the respective product side.
13. Contract text storage
We store the contract text and send the order data and our Terms and Conditions by e-mail to you. You can see Terms and Conditions any time on this side and download. You can see their past orders in our Kunden-Login.
14. Contract
They have the possibility to conclude the bill of sale into German and English language.
Duftexpress24
